FAQ's

Webforms and surveys can be easily created when logged into Drupal under Structure > Webforms. There are many elements that can be added to your webform or survey. Please see the Webforms/Surveys section of this guide for detailed instructions on creating a webform or survey.

As defined by Drupal, "a content type is a pre-defined collection of data types (fields) which relate to each other by an informational context". (See the Drupal website for more information about content types). To put it simply, a content type is a way of organizing information through the use of unique fields and displays to showcase a specific kind of content. 

One website can house lots of content, in many different formats and pages. For example, many websites have news items, blog posts, job listings, etc., as well as standard, informational pages—and each of these can be created using different content types. Each one will have its own set of fields and a place on the website, and will have one or more displays, such as a list (this may look like a filterable directory), map, calendar, or detail view. Each content type can also look very different depending on how it was developed and designed, and the unique content needs of a particular website.

Accordions are suitable to use when there is a high volume of content on a page that may result in overwhelmed users. If users only need a few key pieces of content on a single page, sheltering most of the content in accordions will allow users to focus on the few topics that matter. For example, think about a website's FAQ section. Users can scan the questions to find the one related to their problem and can then expand it open to view the answer provided.

Videos hosted on outside websites such as YouTube or Vimeo can easily be embedded within Pages and other content types within your website. Full instructions for embedding a video can be found in the Content Editing section of the guide: Embedding a Video

There are two ways to adjust your menu structure. Information on adjusting menus can be found in the Managing Menus section of this guide.

The WYSIWYG (what you see is what you get) is the primary tool for creating content on your website. Using the WYSIWYG, you can create and format text, add images, embed videos, and use HTML code. For a thorough review of a WYSIWYG, check out a WYSIWYG Walkthrough video .

We strongly advise against deleting a user, as this will also delete any of the content they have added to the site. 



To add a user:

1. Go to People > Add user
2.  Under the Roles heading select the role that's relevant. 
3.  Add an email address
4. Add a username (in this case, we suggest first initial, and last name to mirror your email address structure)
5. Use a strong password (We recommend using a password generator)

If you don't have access to the People Dropdown on your website, please contact support@civikit.com for assistance.

Have a new address or need to update office hours? Our support team is happy to help make those changes for you. To request a footer update simply submit a help request by hovering over 'Help' on your Drupal toolbar and select 'Submit help request'.

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